Moving out is
the easy part.
No notice periods, no office visits, no waiting on hold. Empty your space, snap a photo, submit it below, and your access turns off the moment we confirm.
Takes under a minute · No fees to leave
Four steps,
then you're done.
Empty your space
Clear everything out and give it a quick sweep. Broom-clean, nothing left behind.
Snap a photo
Take one clear photo of the empty unit — that’s your proof, and your peace of mind.
Submit your notice
Fill in your unit and date below, attach the photo, and send. Takes under a minute.
Access turns off
We confirm in seconds. Billing stops, your access ends, and you’re officially done.
Tell us you're moving out.
Pick your location, add your details and a photo of the empty unit, and we'll close out your space — usually within seconds.
Select your location above to continue.
All we need
to close it out.
A fully empty unit
Everything removed and swept clean. Leave it the way you’d want to find it.
One clear photo
A single well-lit shot of the empty space is all the proof we need.
Your unit details
Your facility and unit number so we can match your notice to the right space.
Moving out?
No surprises.
The moment we confirm your unit is empty. Submit your move-out with a photo and you won’t be charged for the next cycle. No notice period, no trailing fees.
None. Journey is month-to-month with no lock-in. Empty your space and submit whenever you’re ready — same day is fine.
Everything removed and the floor swept clean. No furniture, no boxes, no trash. Leave it broom-clean and you’re set.
One clear photo of the empty unit lets us confirm and close out your space instantly — no in-person inspection, no waiting on an office visit. It protects you, too.
Right after we confirm. Your digital access credential is deactivated automatically, so there’s nothing to return and no keys to drop off.
If you haven’t moved out yet, just email us at hello@journey.storage and we’ll cancel the notice. Once access is turned off, you’d simply rent again — no penalty either way.